Resetting my Box account

Hi Peter, 

Welcome to the Box Community, I'm happy to help!

I checked your profile and I see that your email is linked to a Personal Free Box account. If you need to migrate this account into an Enterprise Box organization, the Enterprise Admin (or a Co-admin with permission to manage users) need to manually add you in the Admin Console > Users and Group > Managed users list and this will prompt an invitation to send you about joining their Box Enterprise account as a managed user.

Once the Admin has sent the invitation, you have to login to your Box in Box.com and accept the invite, once you've accepted, your account will be rolled in to their Box instance.

This process was further discuss in this article: https://support.box.com/hc/en-us/articles/360044195233--Invite-Existing-Box-User-Message-When-Adding-User 

Let me know if you have any questions and I will do my best to help you!

Regards,