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Question

Reset Used Storage

  • May 27, 2025
  • 2 replies
  • 11 views

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Could you please run the script for resetting the correct amount of storage used?

I have deleted all files/folders (including in Trash) and it still shows it 100% full.

Thank you. 

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025
Hi Ron, 

Welcome to Box Community and glad to help! 

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

In the future, if you experience storage inaccuracies, please let us know in this forum. 

Thanks for posting!


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Much appreciated. TY.