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Question

Reset storage used - please could you run the script for resetting the proper storage usage?

  • May 27, 2025
  • 1 reply
  • 8 views

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My account is showing substantial usage, despite having very few files/folders. Please could you run the script for resetting the proper usage?

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025
Hi Jonathon, 

 

Welcome to Box Community and glad to help! 

 

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

Should you experience the same issue in the future, please let us know

(https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect).

 

Thanks for posting!