My Box account is show that it's nearly full… but it is in fact closer to being empty. Could you please run the script to properly reset the storage count?
Thanks in advance!
Question
Reset storage count
Hi there,
Welcome to the Box Community, I'm happy to help!
I ran a script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.
Feel free to write back in if you have any questions or other concern!
Best regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.