Hi Box, could you please run a script to reset the storage count on my account? Thank you.
Question
Reset storage count
Hi Mark,
Welcome to the Box Community!
I ran a script to fix the file size count in your used storage and should be seeing the right file size count.
You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).
You can also check this article from our Box Support page about "Storage".
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.