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Question

Reset Storage

  • May 22, 2025
  • 1 reply
  • 10 views

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Can you please reset my Storage. I deleted files but still show 54GB out of 32GB used. The last time this happened, support had to run a script to correct problem.

1 reply

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Hi There, 

Welcome to the Box Community, I'm happy to help!

I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.

Feel free to write back in if you have any questions for me!

Best regards,