Hello,
I am working under an attorney who is having trouble locating his 'reset-password' email. They have checked their spam folder as well and still no luck. Is there a way to fix this or resend it to make sure that he receives the email?
Thank you.
Hi Ava,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Thanks for posting!
Best,
Ann
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.