I recently attempted to reset my password as I was unable to log in. I have not received an e-mail with a link to reset it. I have tried this many times in the last week with no success.
Could someone please help me?
Hi Michael,
Welcome to the Box Community! I'm happy to help..
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Best,
I am having the same issue. I keep requesting email to change password for my Box account and not recieving it. I had to create a new log in and password with another email just to come in here and ask this question to get help!
Not easy to get help here.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.