After entering the password, the two-factor authentication screen appears, but I am not receiving the authentication code. I would like to redo the two-factor authentication setup; how should I do this?
Currently, I am logging in with a different account to post. The account in question is "<personal information redacted>".
Hi
Welcome to Box Community, and we could definitely help remove your Two-Factor Authentication!
To accomplish this request, please contact the Box Product Support team and this time, make sure that you’ll submit the case using the email address linked to your affected Box account.
Please create a new case using this link: https://support.box.com/hc/en-us/requests/new?&referrerPageUrl=https://support.box.com/hc/en-us
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.