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Question

Reset File Count

  • May 23, 2025
  • 2 replies
  • 35 views

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My box reads as full, but I just deleted quite a bit of its contents. Please run the script to fix the file size count in my used storage and so it reflects the right file size count.

2 replies

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Hi Jonthon,

Welcome to the Box Community! I'm happy to help.

I see that we’ve already addressed your request via ticket #2793841.

Please reach out if there’s anything else we can assist with!

Best,


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Where can I contact support? I only get a link to this forum.