Hello, I have a couple box accounts but I'm unable to receive a link to reset my (Email Redacted) account.
I can be reached at the email above or at (Email Redacted).
Please advise.
Question
reset email not working
Hi Josh,
Welcome to the Box Community! I'm happy to help.
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.