Hi, I am not able to login to the sandbox environment. The box account was removed from my authenticator app, now I cannot login using mfa any longer. Can you please remove the mfa settings for the user <removed personal information>
Thank you!
Question
Reset 2-factor authentication
Hi
Welcome to Box Community, and we will assist regarding your Multi-Factor Authentication.
It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing case and rest assured that we’ll continue to get in touch.
Thank you for the continued support in the Community!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.