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Question

Reset 2

  • February 5, 2026
  • 1 reply
  • 14 views

我的 Box 账户的身份验证器应用被意外删除了,而且我没有任何恢复代码。
因此,我无法完成双重验证,也无法登录。

请问您能否通过管理控制台重置我的 Box 帐户的双因素身份验证 (2FA)?

1 reply

Rona Box
  • Community Manager
  • February 5, 2026

Hi ​@ZOUXIN

Welcome to Box Community, and we’d love to assist! 

 

At the moment, we're only able to offer full support in English. We apologize for this limitation -- please contact us in this language if you need further assistance.

 

Thanks for posting and we wait to your reply!