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Question

resend verification email for account

  • May 27, 2025
  • 1 reply
  • 17 views

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Hi

 

I need the email verification email resent please, the first does not work and get expired message.

 

Thanks

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Gabrielle, 

Welcome to Box Community and glad to assist! 

Once your confirmation email has expired, you can always create a password reset email to get started with Box. 

To reset the password for your Box account, follow this process:

  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
  2. Check your email, you will receive an email with a link to reset your password.
    • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
    • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
    • Also, check your spam folder in your email client for this email.

Hope it helps!