Please resend verification email. The link provided to change password does create a new link sent to my email….yes, I checked junk folder.
Question
Resend verification email
Hi
Welcome to Box Community, and we’re glad to help!
Currently, we are unable to resend the verification email, instead we will make sure that you are correctly receiving Box emails. For us to check, we’ve created a support ticket and we will reach out through email.
Thanks for posting, and we hope to sort this out soon!
Since I cannot verify my email, I’m unable to upgrade to a plan that better fits my needs (when I try to upgrade, I get an error message that says I can’t because my email is not verified). Seems like a major flaw in the application that could be easily fixed. Given that, I really have no other choice than to use another provider. Thank you for the reply.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.