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Request to run the script to fix wrong occupied space

  • May 27, 2025
  • 1 reply
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I have a completely empty Box and yet it says "1.9 GB of 10.0 GB used". Thanks.

    1 reply

    C
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    Hi Andrea, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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