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I have a completely empty Box and yet it says "1.9 GB of 10.0 GB used". Thanks.

Hi Andrea, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!


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