We would like to request track storage where to located the file
Question
Request to clarify location for my storage location
Hi there,
Welcome to the Box Community!
Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Please check this article as to why this issue happens: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Let me know if you have any further questions.
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