Hi, please could I request you run your special script to recalibrate the "Storage used" etc. It is reporting we are full but even after deleting files it is saying the same.
Question
Request Script run to reset data/space used counters
Hi there,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.