request refund and cancellation please advice.
Question
request refund
Hi Christina,
Welcome to the Box Community!
This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help look into this.
Kindly check your email for details and updates.
Best,
I have no idea how I got charge $63.96 when it was a monthly $20 cost. Please cancel this account and Refund my money
Thank you.
I just cancelled my account. When I signed up I opted for a one time/one month account. You auto renewed me. I’d like a refund for January given I didn’t want to use the service any further
I intended to add 1 seat and was charged for 5 seats. Need to be refunded the difference asap. Please confirm.
I intended to add 1 seat but was charged for 7 seats. I only need one more not 7. Need to be refunded the difference. Please confirm. Thank you.
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