Skip to main content
Question

Request: Please run script to reset storage

  • May 23, 2025
  • 2 replies
  • 43 views
C
Forum|alt.badge.img

Hello Box support,

My account is displayed as near storage limit even though I've deleted all files.
I understand there's a script to correct this, so please run it for my account.

Thank you very much! I hope you have a great day. 

    2 replies

    C
    Forum|alt.badge.img

    Hi Gustavo, 

    Welcome to Box Community and glad to help! 

    We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

    Hope it helps! 

    C
    Forum|alt.badge.img

    I'm in the same situation. I need to have the script run on my account. Thanks.

    Terms of ServiceAccessibility statement