Dear Box Customer Support Team,

I hope this message finds you well. I am writing to formally request a refund for an unauthorized charge of $90 that was applied to my account. I noticed this charge on my bank statement, and it was not approved by me. I have not been utilizing the Box service, and this charge came as a surprise.

Account Details:

• Name: Sebastian Gozner
• Email associated with the account <personal information-redacted>
• Date of the charge: 26.06.2024

I would appreciate if you could look into this matter as soon as possible and process a full refund of $90 to my payment method on file. Additionally, please ensure that no further charges are made without my explicit consent.

Thank you for your immediate attention to this matter. I look forward to your prompt response and resolution of my issue.

Best regards,

Gozner Sebastian