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Question

Request for help recovering deleted files

  • March 29, 2026
  • 1 reply
  • 15 views

Hello,

I’m trying to recover some deleted files (mainly photos) from my Box account. I’m about to switch to a paying account. 

 

I have already checked the “trash” but I was unable to restore anything. Could you please let me know if there is any way to recover these files, or to access previous versions or history that might help retrieve them? I saw that there’s a 14-day grace period for paying users (which I’m about to become if I can recover my files).

 

Thank you in advance for your help.

 

Best regards,
Fred

1 reply

  • Author
  • New Participant
  • March 31, 2026

Hi, 

 

I would really appreciate some kind of help here!


Thank you.

 

Best,

Fred.