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Question

Request a resubmission

  • November 4, 2025
  • 1 reply
  • 16 views
岡

You will receive the following message within 15 minutes of receiving the email:
Please resend.

This email verification link has expired.
The email verification link you clicked has expired. We apologize for the inconvenience, but please contact your account administrator to resend the verification email for the account you are trying to access.

    1 reply

    J
    • Jill
    • Community Manager
    • November 4, 2025

    Hi ​@岡千鶴 

     

    Welcome to Box Community and glad to help!

     

    Upon checking you were succesfully created and verified your Box account.
     
    If you are unable to access your account could you please try to reset your password. To reset the password for your Box account, follow this process:

    1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
    2. Check your email, you will receive an email with a link to reset your password.
      • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
      • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
      • Also, check your spam folder in your email client for this email.

     
    Hope this helps!

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