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Question

Request a refund

  • May 27, 2025
  • 1 reply
  • 14 views

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Hello 

I can't figure out how to message anyone, but i didn't sign up for this service, and i've never used it.  I cancelled the service but would like a refund of the money taken from my account

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Stephanie, 

Welcome to Box Community and glad to assist! 

To get an assistance regarding your refund request, please contact cancel@box.com.

Hope it helps!