Question

Reporting used storage wrong.

To whom it may concern,

What do i have to do to get my account show the right amount of taken storage?

I have used 5 gigs of so but Box reports 30 gigs of taken space which is bugging me.

Thanks,

Gonzalo

Hi there,

Welcome to Box Community!

We've already opened a new case concerning your Account storage and someone from Box team will assist you through email.

Thanks for posting!

I'm having a similar issue. My box drive has zero files, yet it reports 3.8 gb is being used. How can I contact someone to fix this? Thank you.

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