Hi there,
I keep getting a random vague error message saying that Box is experiencing issues and then requests I send logs. When I attempt to do that, it prompts me to create a ticket. I follow the steps and there are no specific instructions on how to contact support nor create a ticket. I have tried to reset and reinstall box, but the issue keeps happening. I cannot work off the online version as I have a high quality of files to move and edit I really need this resolved immediately. It’s been three - four days of this and I’m beyond frustrated as it is prolonging my ability to work.
