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Question

Renaming files issue

  • May 27, 2025
  • 1 reply
  • 10 views

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Hello, I'm having an issue where anytime I rename a file in Box online. I am then unable to open the file on my computer. The only workaround to this is downloading the file then reuploading my new version. Is there a fix here that I'm missing? Thanks

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Cameron, 

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!