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Renaming files issue

  • May 27, 2025
  • 1 reply
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Hello, I'm having an issue where anytime I rename a file in Box online. I am then unable to open the file on my computer. The only workaround to this is downloading the file then reuploading my new version. Is there a fix here that I'm missing? Thanks

    1 reply

    Forum|alt.badge.img

    Hi Cameron, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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