Skip to main content

Hello to all of you.

 

I ran into an issue with files being renamed by someone and can’t find out who did it. The details pane says that last modification was by me and shows the date of my last version of the file upload. The file is listed as being version 1, while in fact it is version 2. No info on who renamed it. I have not received notification via email either. I receive an email on uploads, deletes, and comments. 

So, the problem for me is two-fold:

  1. I don’t receive notification on file rename, there is no such option in my interface. 
  2. The file properties/details do not acknowledge that the file was modified by another person and thus the blame for renaming goes to the uploader because he/she is the one listed as being the last person modifying the file regardless that someone else actually modified it after the last upload.

The problem can be easily replicated, it is persistent. Is there a resolution on this issue e.g. subscription plan that eliminates confusions like these?

Hi ​@Pako, 

 

Welcome to Box Community and we are glad to provide answers in regards to renaming files and notifications. 

 

To answer your questions: 

  1. The only file/folder activities that can trigger notifications are the following:  Previews, Downloads, Uploads, Deletes, and Comments. 

       2. Meanwhile, modified timestamp does not change when you perform any of the following file operations:

  • Preview or download a file
  • Add, update, or delete comments/tasks/file descriptions
  • Share or unshare a link
  • Send a shared or direct link
  • Open, close, or rename a file

 

In the future, you can easily track your file activities through Box Reports available for Business accounts and above. 

If you’re considering this upgrade, you can discuss it with our Sales team via box.com/pricing. 

 

Hope it answer your questions! For more clarification, please let us know. 

Thank you Rona, yes, this answers may question!

 

Reply


Terms & ConditionsCookie settings