How do I remove a user's ability to sign into box but keep the data in his folder? We had our admin leave the company. When I look at the users I still see him as a user. He is actually the owner of almost everything.
Question
Removing user but keeping data
Hi Michael,
Welcome to the Box Community!
Do you have access to the admin's email to request a password reset link for the admin's email and gain access to the account?
If not, would it be possible for the IT team to restore the email and request for a password reset?
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.