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Question

Removing from the Suppression list

  • May 23, 2025
  • 3 replies
  • 49 views
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Hello Team, 

Kindly assists with removing the below email from the suppression list as we do not receive the confirmation email to create the account. 

 

    3 replies

    Forum|alt.badge.img

    Hi Omar,

    Welcome to the Box Community! I'm happy to help.

    I see that we’ve already addressed your request via ticket #2698543.

    Please reach out if there’s anything else we can assist with!

    Best,

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    Forum|alt.badge.img

    Hi AJ,

     

    I believe the one addressed before was to remove my email address from the suppression list. This time we need to remove the below email from the list as he is unable to register.

    Email Address: [personal information--redacted]

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    Forum|alt.badge.img

    Hi Omar, 

    This might require some account specific information, so I've submitted a case to Box Support on your behalf.

    Kindly check your email for details and updates.

    Regards,

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