Removing from the Suppression list

Hi Omar,

Welcome to the Box Community! I'm happy to help.

I see that we’ve already addressed your request via ticket #2698543.

Please reach out if there’s anything else we can assist with!

Best,

Hi AJ,

I believe the one addressed before was to remove my email address from the suppression list. This time we need to remove the below email from the list as he is unable to register.

Email Address: [personal information--redacted]

Hi Omar, 

This might require some account specific information, so I've submitted a case to Box Support on your behalf.

Kindly check your email for details and updates.

Regards,