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Question

Removing and adding Admin access

  • May 27, 2025
  • 2 replies
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I believe I'm the admin, but don't see any controls to add or delete users. I'm looking to replace my access with a new employee. Please help.

    2 replies

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    Hi Bruce,

    Welcome to Box Community and glad to assist!

    You can only have a Box Admin on Business account(s) and above. Currently, do you have an alternate Box account? If so, please use it to contact Box Support. 

    We'd love to further assist! 

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    Hi Rona - Thanks for the reply. I don't believe we have a business account, but are a business. In this case, how do I add a new admin and have myself removed? We do not have an alternate BOX account.  Thanks, Bruce

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