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Question

Removing and adding Admin access

  • May 27, 2025
  • 2 replies
  • 11 views

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I believe I'm the admin, but don't see any controls to add or delete users. I'm looking to replace my access with a new employee. Please help.

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Bruce,

Welcome to Box Community and glad to assist!

You can only have a Box Admin on Business account(s) and above. Currently, do you have an alternate Box account? If so, please use it to contact Box Support. 

We'd love to further assist! 


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Rona - Thanks for the reply. I don't believe we have a business account, but are a business. In this case, how do I add a new admin and have myself removed? We do not have an alternate BOX account.  Thanks, Bruce