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Question

Remove a users's 2FA

  • May 27, 2025
  • 1 reply
  • 68 views
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I have a user that can't log in because they don't have access to their authenticator. Can I reset this user's account so that they can log in without 2FA?

    1 reply

    C
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    Hi Sanju,

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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