I have a user that can't log in because they don't have access to their authenticator. Can I reset this user's account so that they can log in without 2FA?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
I have a user that can't log in because they don't have access to their authenticator. Can I reset this user's account so that they can log in without 2FA?
Hi Sanju,
Welcome to Box Community and glad to help!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.