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I was notified the storage limit have been reached.


I then deleted old files so that some of the storage space  supposed to be freed for my new upload.


However, the system did not respond the way i expected and stopped me for uploading.


Please help releasing the storage usage, thank you in advance.


Is there a way to make the system check the storage usage?


Is there a schedule for the system to have regular check on the storage usage?

Hi Eric, 


Welcome to Box Community and glad to assist! 







Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it incredibly difficult to accurately display aggregated data points throughout our product at all times. If a folder’s storage space calculation is inaccurate due to these issues, the inaccuracies also impact the overall storage calculations for both the user and Enterprise.

 









If you notice this in your account, most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may take up to 24 hours to be correct.





 

For more information, you can visit this article. 

 

Thanks for posting!

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