The following emails are unable to receive any invitations or password reset requests from BOX. All trash & spam filters have been checked. It is assumed they landed on the Suppression List: [removed by moderator] ; [removed by moderator]
Thank you!
Question
Release email from Suppression list Please
Hi
Welcome to Box Community, and we’ll ensure that your users are correctly receiving notifications from Box.
In order to check if the user is in suppression list. I’m going to open a new case and a member from the Box Product Support team will reach out to you shortly.
Thanks for posting, and we hope to get this sorted out very soon!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.