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Question

Relay Workflows not appearing and error loading tasks

  • May 22, 2025
  • 1 reply
  • 14 views
C
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Hello,

I am running into inconsistent errors while trying to view my workflows. Sometimes they will load, sometimes I'll get the error "unable to load workflows." The tasks that are a part of my workflow will also fail to load in the task menu in the top right of the webapp, but I can view the tasks on the individual file they are assigned to.


Additionally, I don't seem to have the Metadata trigger for Relays. I have a developer account, is that not a feature I have?

 

Thanks,
Cory

    1 reply

    C
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    Hi Cory, 

    Welcome to the Box Community, I'm happy to help!

    Please be advised that Box Relay feature is available to our Business and higher plans. If you are using a Free developer account, I'm afraid the feature is not applicable to your type of account.

    For more information on this, please take a look at this article: https://support.box.com/hc/en-us/articles/4402975396499-Relay-Features-in-Box-Business-Plans 

    Thanks for reaching out and let us know how else we can help!

    Regards,

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