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Question

Relay not showing metadata options?

  • May 27, 2025
  • 1 reply
  • 13 views

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Hello, I'm on a business plus plan - I set up a metadata template, but when trying to use relay, there is not an option to use "File with Metadata" as the trigger event.  Is this an enterprise only option?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Killian, 

Welcome to Box Community and glad to assist! 

Metadata events and actions is currently available on Enterprise accounts. For a comprehensive look at the available features based on customer tiers, see  this article. 

Thanks for posting!