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Question

Relay "Failed to get workflows"

  • May 23, 2025
  • 7 replies
  • 117 views
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I got this error when clicking on "Relay".  We are on enterprise plan.  Please help.  Thanks!

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7 replies

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Hi there,

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Was anyone able to resolve this? I am having the same issue and I can't create new ones either

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I got the same error, it is working sometimes, and I have the error later. 

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I also have this error. How to solve this?

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Very inconsistent. Had this error before but went away in a day. Now just experienced it again. I can see relays in my user dashboard, but not admin portal. After I re-login, I'm getting the same error from both views. But they are working as I can see the result of relay runs.

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Getting the same error - any suggestions from BOX?

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For me, the solution was to clear the browser cache and cookies.

https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

Before clearing you can even check if it works in incognito or another browser.

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