because you can't register
confirmation email never arrives
to the mailbox try 2 different emails
[information redacted]
[information redacted]
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Hi Rodrigo,
Welcome to Box Community and glad to help!
The email addresses that you mentioned are not blocked by Box. Meanwhile, you may run these troubleshooting steps for these affected users.
Thanks for posting!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.