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Question

Registered mobile number is lost

  • May 23, 2025
  • 1 reply
  • 16 views

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My colleagues box registered mobile number is changed and not having the access for the previous number. While logging in OTP is sent to the old number so unable to login. Please let me know how login in this case.  

1 reply

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Hi Tejesh,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!