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Regarding user registration

  • May 27, 2025
  • 1 reply
  • 12 views
C
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I registered a new free account, but the link in the final email confirmation has expired. Where should I contact to request a resend?

    1 reply

    C
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    Hi there, 

    Welcome to Box Community and glad to assist!

    Since your confirmation email has expired, please, follow this process to get a new link:

    1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
    2. Check your email, you will receive an email with a link to reset your password.
    • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
    • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
    • Also, check your spam folder in your email client for this email.

    Thanks for posting! 

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