Dear Box Support Team,
Thank you for your continued support.
Our staff previously contacted your support team regarding the transfer of administrator privileges. In response, we received guidance indicating the following:
- Due to the resignation of the current administrator, the transfer of administrator privileges requires a new ticket to be submitted directly by the person who will become the new administrator, using the email address of a managed user within the relevant Box environment.
In light of this, I, Toshio Yamaguchi, the individual who will become the new administrator, am submitting this request myself via this email.
An employee who previously held administrator privileges at our company has resigned, and I (Toshio Yamaguchi, email address: <removed personal information>) would like to request the transfer of administrator privileges to myself.
I apologize for the inconvenience, but could you please advise on any information required to proceed with this transfer? Please note that our company account payment is made by credit card. We will promptly provide the cardholder's name, the last four digits of the card number, and any other information required for verification, once needed.
Thank you very much for your time and assistance. I look forward to your response.
Best regards,
Toshio Yamaguchi
<removed personal information>
