In my current account, "Used Storage" has reached the maximum limit of 10GB and I am unable to upload files.
I have deleted files larger than 1GB to solve this problem, but the "Used Storage" has not changed from 10GB yet, so I am still unable to upload files.
Please let me know how to solve this problem.
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Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
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