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Question

Regarding Authorized Domains for BoxDrive

  • May 23, 2025
  • 1 reply
  • 4 views

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When installing BoxDrive, we encountered a situation where communication is being blocked within our internal network. We conducted an investigation, but we were unable to identify the specific domains that are being blocked, and as a result, the application is currently inaccessible.

We sincerely apologize for the inconvenience, but could you please provide us with the list of domains that should be authorized for the use of BoxDrive?

I'm collaborating with IBM Japan team and IBM Japan team provided BOX environment to sharing information related to the project owned by IBM Japan. 
The leader of IBM Japan is Yasuaki Fukuda.

Thank you very much in advance.

Best regards,


1 reply

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Hi there, 

Welcome to Box Community and glad to assist! 

You may want to check if your firewall is configured accordingly (https://support.box.com/hc/en-us/articles/360043696434-Configuring-A-Firewall-For-Box-Applications). 

Additionally, make sure you're installing Box Drive here

Hope it helps!