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refund requester

  • May 23, 2025
  • 1 reply
  • 45 views
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Hi!  i was charged for an upgrade in plan by accident.  I would like a refund, I do not need the upgrade.

Ryan

    1 reply

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    Hi Ryan, 

    Welcome to Box Community and I’m here to help!

    Use the self-serve option to end your Box subscription, you may follow the instructions here according to your account type. Meanwhile, if you prefer to work with our team, please contact our Cancellation team via cancel@box.com.   

    Thanks for posting! 

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