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Question

Refund Request

  • July 7, 2026
  • 1 reply
  • 8 views

Hello,

Like many other people, I did not realize this was a 3x$20 subscription, and it was really not clear.  You also made it difficult to cancel the account (but easy to upgrade). I only needed to use this service once to download files that someone sent me.

I’d like my money back please.

Best,

Egbert

1 reply

Hi, Egbert,

 

Please send an email to billing@box.com.