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Question

Refund Request

  • May 23, 2025
  • 1 reply
  • 6 views

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I signed up for the "bussines" plan on the 28th, the plan promised unlimited upload and download, in the first few days it really was unlimited, but a few days later you started to apply a limit
box didn't honor the agreement, I want a refund.

1 reply

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Hi Leandro, 

Welcome to Box Community and glad to help! 

We regret to hear about your decision to end your Box subscription. And it appears that you're already working with our Cancellation team to accomplish this.  Please keep an eye out and we'll stay in touch. 

Thanks for posting!