Skip to main content
Question

Refund Please

  • May 23, 2025
  • 1 reply
  • 7 views

Forum|alt.badge.img

Hello,

I signed up for box.com to exchange files with other company's colleague, but today I received an email saying that $1,440 has been charged. I was really shocked. Since I haven't used anything after signing up, I kindly request a refund. I'm not using a business account; 

Thank you.

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Kyungpyo, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!