Hi Douglas,

Welcome to Box Community!

To assist you with your billing issue, please contact our billing team directly at billing@box.com.

Thanks for posting! 

Best,
Ann

I have tried to contact Billing. I am only getting an automated service. I have been trying for the past week trying to call you guys to get support to cancel this service in order to avoid getting a bill now the bill has come, and you guys are not even responding to me. Is this the kind of service that you provide? I’m do not want the service. I have never wanted the service I canceled the service and the service is still being charged to me.

I have attempted according to your Web service to login, but I was unable to login. It says if you’re unable to login call I called and no one answers. Is this place a scam everyone be careful.