Question

Refund from Trial

Hi, I thought I had successfully canceled the trial previously. I need refund immediately please, can you let me know how quickly this can get done?

Also the cancelation link does not work like how it's supposed to. Please get this fixed and respond immediately

Hi Angel,

Welcome to Box Community!

To assist you with your payment/refund issue, please contact our cancellations team directly at cancel@box.com.

Thanks for posting!

Best,
Ann

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