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Question

Refund

  • May 22, 2025
  • 1 reply
  • 9 views

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Hello,

I signed up for one year of box.com for one membership, but I was charged for three memberships (seats). I happy to keep the one but would like a refund for the other two.

1 reply

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Hi Scott,

Welcome to the Box Community! 

I'm sorry for the confusion. This will require our Billing team to work directly with you at billing@box.com

Best,